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HP Recommended

Hi, I have just updated my Z800 to W11 by the back door route described by Paul Tikkanen a few months ago (using the /server route).

 

it all seemed to work fine but for one thing - it says that a Driver Cannot Load on This Device.  It’s HWiNFOSYS64.SYS

 

it throws a compatibility error each time I start windows now.  I’ve not done much yet but windows seems to be working ok once I close it down.

 

is this driver that crucial?  And if so how do I resolve it?

 

thanks for any advice

1 REPLY 1
HP Recommended

Hi:

 

As far as I am aware, that is a file generated by the free HWINFO utility that  provides useful information about your PC.

 

It comes in two formats.  A portable version that you run each time you want to check info about your PC, or a version you install like any other program.

 

Check your Windows control panel>programs and see if the the HWINFO program is installed and if so, you can uninstall it.

 

I use the portable version which only runs if I click on it.

 

Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS

 

Here is a related article about the error.  There are similar articles out there if you do a search on HWiNFOSYS64.SYS.

 

How to Fix HWiNFO64.SYS Driver Cannot Load Error in Windows 11

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