• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J83AV)

HP Quickdrop connects to my phone and I can transfer files between my comp and phone, but I am no longer able to connect to the messaging part. It just stays stuck on "connecting, please wait..." forever.

 

I was able to connect the messages once before, when I first set up the app. I didn't change any of the settings but haven't been able to connect for a few weeks now.

 

I have deleted & reinstalled the app from both my computer and phone, and I've forgotten and reconnected from my bluetooth settings on my phone. Still nothing.

 

Trying to connect to an iPhone 10.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.