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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2017 05:00 PM

HP Recommended
Product: XW4600 Workstation

I upgraded my XW4600 Workstation from Windows 7 to Windows 10 a couple of years ago with no issues.

Windows 10 Creators edition Fall update has caused my webcam (Logitech Pro 9000) to fail.

Error when using the Camera from the start menu - Error: 0xA00F4271(0x80070491)

I know this was a common error last year with one update but this did not affect me at all .. until now. 

Microsoft support has stated that it is the HP drivers that need to be updated, however as the machine is old, no new drivers seem to be available.

 

Any ideas?

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