a problem with microsoft

[Michelgrace777]

i bought this laptop from hp and Microsoft office should be working fine but it tells me i have to activate it  

[zoey7886]

@Michelgrace777, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Activating Microsoft Office on HP Laptop PC! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Laptop PC comes with Microsoft Office pre-installed, you might need to activate it to use the full features. Follow these steps to activate Microsoft Office:

Check Your Office Subscription:

• Ensure that your device came with a valid Microsoft Office subscription. You may have received details about the subscription along with your purchase.

Sign In with Your Microsoft Account:

• Open any Office app such as Word, Excel, or PowerPoint.
• Select Sign In and enter the credentials of your Microsoft account.
• If Office prompts you to activate, there should be an option to enter your product key.

Activation Steps:

• If prompted, enter the product key provided in the packaging or through email.
• Follow the on-screen instructions to complete the activation process.

Use the Office Activation Wizard:

• Sometimes an activation wizard arises automatically when you open an Office app. Follow its steps to finish activation.

Verify Installation:

• After activation, verify that Office apps are functioning correctly without the "Activate" prompt.

Troubleshooting Activation Issues:

• If you encounter difficulties, visit the official Microsoft support page for activation issues or contact HP Support for assistance.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,