• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Slim Desktop - S01-pF0115t
Microsoft Windows 11

I bought a Slimline desktop 2 years ago. It came with a 1 TB secondary drive. I have never been able to access this drive. Writing to HP did not help; they never replied to my messages. Does anyone know how to access this secondary drive?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

check as I told you
unfortunately too late for warranty now

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

3 REPLIES 3
HP Recommended

hi

https://support.hp.com/us-en/product/hp-slim-desktop-pc-s01-pf0000i/29022936/model/31046795/document...

indeed, according to the product page you have a windows 10 system ssd installed
and a 1TB HDD hard drive
normally you don't have to do anything, it should be visible from the explorer

Capture d’écran 2022-05-22 125235.png

my system here, the second is data disk E

if not, you have a problem
open the computer, check if it is present, and correctly connected

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thanks for the information. That secondary drive is not listed in that box and never was, so apparently, it was shipped from HP in a defective state. Doesn't say much for HP quality. 

HP Recommended

check as I told you
unfortunately too late for warranty now

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.