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HP Recommended
HP Slim Desktop - S01-pF0115t
Microsoft Windows 11

I bought a Slimline desktop 2 years ago. It came with a 1 TB secondary drive. I have never been able to access this drive. Writing to HP did not help; they never replied to my messages. Does anyone know how to access this secondary drive?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

check as I told you
unfortunately too late for warranty now

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

3 REPLIES 3
HP Recommended

hi

https://support.hp.com/us-en/product/hp-slim-desktop-pc-s01-pf0000i/29022936/model/31046795/document...

indeed, according to the product page you have a windows 10 system ssd installed
and a 1TB HDD hard drive
normally you don't have to do anything, it should be visible from the explorer

Capture d’écran 2022-05-22 125235.png

my system here, the second is data disk E

if not, you have a problem
open the computer, check if it is present, and correctly connected

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thanks for the information. That secondary drive is not listed in that box and never was, so apparently, it was shipped from HP in a defective state. Doesn't say much for HP quality. 

HP Recommended

check as I told you
unfortunately too late for warranty now

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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