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‎01-28-2022 11:40 PM

HP Recommended

my HP all in one 24 df0xx  starts hanging when webcam is kept on for 2-3 minutes. the system requires reboot to function again with webcam switched off. 

 

Category:
1 REPLY 1

‎01-29-2022 08:04 AM

HP Recommended

I am guessing you have a problem with an application like Zoom.

 

It is possible your bios and drivers need to be updated.  I am guessing the following as you did not specify your exact model.

Please verify the correct drivers using your serial number or exact model.

https://support.hp.com/us-en/drivers/selfservice/hp-all-in-one-pc-24-df0000i/37592630

I did not see a specific driver (above) for your

BeemerBiker_0-1643468556392.png

so possibly the model I found is not correct.

The following may be helpful

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Drivers-for-HP-TrueVision-HD-Webcam-f...

 

Even Microsoft has advice

https://answers.microsoft.com/en-us/windows/forum/all/integrated-hp-pavilion-truevision-hd-camera-dr...

 

HTH

 

 

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