availability of Bluetooth for HP Pavilion

[Wiz9]

hello

i have HP Pavilion with device ID as 3198D83B-50C3-4900-8D8D-1CB352439B83 and product ID as00329-00000-00003-AA930.

there is no bluetooth on it but i tried to install a Bluetooth driver.

i really want a Bluetooth for the system as it makes it more efficient .

please help!

[Paul_Tikkanen]

Hi:

None of the information you posted identifies your PC

What is the full model number or product number of your PC?

To find the product number for your PC, click on the search icon on your Windows taskbar.

Type: System Information

The System information app should show up.

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

[Wiz9]

hi Paul

here below is the info on SKU

kindly help. how do I use bluetooth on this device? i attempted to download a driver or is it that the system does not support bluetooth?

[Paul_Tikkanen]

Hi:

Based on the product number you posted; you have a HP Pavilion dv7-3117eo Entertainment Notebook PC.

I cannot find any specifications on your notebook.

Those models came with separate and optional HP Bluetooth adapters so if you don't see a Bluetooth device manager category, your PC must not have the optional Bluetooth adapter.

You can use a USB Bluetooth adapter for your notebook.