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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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12-29-2018 11:57 AM
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here.
I see that this computer came with an earlier version of the operating system, and you are currently running with windows 10.
As far as I checked in, bios for windows 10, isn't available for the model.
Hope this answered your question. 🙂
Barachiel
I am an HP Employee
12-30-2018 08:11 AM
Thanks for the responce. I am trying to find a newer version than the one that is original on the motherboard. On your site the is no newer version of the bios, <strange> no mather what operationg system i am using. even if a was using windows 7 whitch was deliverd on the pc.
Do yoy perhaps have teh link tot de suplier.
ps: windows 10 is working fine.
12-31-2018 11:28 AM
I see that you were interacting with @sandytechy20. I'd like to help.
Thanks for the reply.
I appreciate your time and effort.
I made a research and see that there is a BIOS update available for your computer.
Download and install HP Support Assistant to automatically update BIOS.
Refer this HP document for the steps to use HPSA:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee