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- can't find my pre-installed 2021 office key.

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05-29-2023 11:24 AM
Actually, I took my laptop to HP service, and someone installed preincluded office on my laptop which came free with my laptop now I can't find my office 2021 key and can't sign in with my account . I already talked with someone from Microsoft team he told me to ask for activation key from HP.2nd
3rd
05-31-2023 09:29 PM
Hi @SayanG47,
Welcome to the HP Support Community.
I'd like to help!
This situation will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee