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‎05-29-2023 11:24 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A4AV)
Operating System: Microsoft Windows 11

Actually, I took my laptop to HP service, and someone installed preincluded office on my laptop which came free with my laptop now I can't find my office 2021 key and can't sign in with my account . I already talked with someone from Microsoft team he told me to ask for activation key from HP.1st 2.pngsecond.pngthird.png2nd2nd3rd3rd 

Category:
1 person had the same question
1 REPLY 1

‎05-31-2023 09:29 PM

HP Recommended

Hi @SayanG47,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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