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HP Recommended
HP Pavilion Desktop PC TP01-2000a (2Z6C8AV)

hi I'm trying to update my chipset drivers as I am running into Event ID: 1796, TPM-WMI and everything I read tells me to come to this site but it doesn't seem to have any. Is it because my warranty expired?

5 REPLIES 5
HP Recommended

Hi:

 

You can use the AMD chipset drivers from the AMD website:

 

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/x570.html 

HP Recommended

Thank you man!

HP Recommended

You're very welcome.

 

If you want to use HP's AMD chipset driver, you can find it from the link below.

 

https://support.hp.com/us-en/drivers/swdetails/hp-pavilion-desktop-pc-tp01-2000a/model/2100367778/sw... 

 

 

HP Recommended

I installed all available drivers but eventviewer is still logging a critical error Event 1796, TPM-WMI and ideas as to why or are you able to point me to where i should ask that question?

HP Recommended

I recommend you start a new discussion at the link below

 

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/bd-p/DesktopQA 

 

You can also Bing/Google the error and you will find several topics about that error including this one:

 

https://www.thewindowsclub.com/fix-event-id-1796-the-secure-boot-update-failed 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.