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‎10-02-2024 03:55 AM

HP Recommended
Product: HP Z4 G5 Workstation Desktop PC (57K33AV)
Operating System: Microsoft Windows 11

After windows update installation (2024-09 Preview cumulatieve update voor Windows 11 Version 23H2 voor systemen op basis van x64 (KB5043145)), my desktop computer won't start, freezes on reboot. The only thing i can do is force the computer to start up in save mode - automatic repair mode.

Is anyone else having this problem and what could I do to fix it?

 

best regards,

Jean-Cornelis

 

 

Category:
2 REPLIES 2

‎10-02-2024 05:22 AM

HP Recommended

Yes, known problem

https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-windows-kb5043145-reboot-loops-usb-a...

 

Find a restore point and wait for permanent fix

 

BeemerBiker_0-1727868120024.png

 



Since the startup repair fails then do the restore point.
This video describes how to use a restore point.  Clicking on "System restore" will bring up the list of restore points similar to what is in the below video.
https://www.youtube.com/watch?v=sixGAIiPTlE

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-06-2024 10:43 AM

HP Recommended

Thanks BeemerBiker.

There was/is a update 'HP Inc. - Extension - 4.8.25.0'. 
is this a solution to this problem?

 

BR, Jean-Cornelis

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