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brandon21
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Message 1 of 3
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doesnt fully power on

HP Recommended
pavillion
Microsoft Windows 10 (64-bit)

when i try to power on my pc it powers on and off only way i know its powering is fans come on for 2 seconds then stop it will repeat this process until unpluged

 

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Lil_Boy_Blue
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Message 2 of 3
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HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

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brandon21
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HP Recommended

theres no picture at all so i cant run test....how am i to run tests if the computer will not power up.....

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