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11-10-2024 12:36 PM
Hi @Geffi
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To download HP Support Assistant for your HP Envy x360 laptop, follow these steps:
1. Download HP Support Assistant from HP's Official Website
HP Support Assistant is a tool that helps manage and maintain your HP devices by providing automatic updates, troubleshooting, and device diagnostics.
Here’s how to download and install it:
Steps to Download HP Support Assistant:
Visit the HP Support Assistant page:
- Go to the official HP Support Assistant download page: HP Support Assistant Download
Search for Your Laptop:
- In the search box, type your HP Envy x360 model number (you can find the exact model number on the bottom of your laptop or in your laptop's System Information).
- For example: HP Envy x360 14-fc0501sa.
Select Your Product:
- After typing your model number, select your device from the search results.
Find HP Support Assistant:
- Scroll to the Software and Drivers section of your device’s support page.
- Under the Software category, you should see HP Support Assistant listed as an available download.
Download and Install:
- Click Download next to the HP Support Assistant.
- After the download finishes, open the installer and follow the on-screen instructions to complete the installation.
2. Install HP Support Assistant
After downloading the installer, follow these steps to install the application:
Run the Installer:
- Open the downloaded file (usually in your Downloads folder).
- Click Yes when prompted by User Account Control (UAC) to allow the installation.
Follow On-Screen Instructions:
- The HP Support Assistant installer will guide you through the process. Just follow the prompts to complete the installation.
Launch HP Support Assistant:
- Once installed, you can open HP Support Assistant from the Start Menu (search for it by typing HP Support Assistant in the search bar).
- If prompted, log in with your HP account or choose to skip the login.
Use HP Support Assistant:
- HP Support Assistant will automatically check for updates, perform diagnostics, and provide troubleshooting tools to keep your system running smoothly
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support