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Abby9
Level 1
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Message 1 of 2
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Solved!

drivers

HP Recommended
HP Pavilion p6110y Desktop PC
Microsoft Windows 10 (64-bit)

My computer is 9 years old.  Every so often I get messages from companies who tell me my drivers are out of date.  Someone told me to go to HP (that is the computer I have) and have them download the drivers I am missing or out of date.  I have tried contacting you but I have been told my warranty has expired.   I do not understand what drivers are and do not know what to do about them.  Is there a company I can go to to obtain drivers and how do I know what ones I need?  Can I go to a computer store (I purchased my computer from Best Buy) and have them tell me what drivers I need and have them sell them to me?  What can I do about this situation?

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wb2001
Level 15
Level 15
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Message 2 of 2
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HP Recommended

Your 9 year old unit shipped with Windows Vista OS. How you got to WIN 10 is curious, but I regress.  You do not need to be concerned, as there were NO updates past WIN 7 for that unit. ignore the offers from those sites.  Although the one year warranty did expire, you need not worry.  Enjoy that almost decade old computer.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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1 REPLY 1
wb2001
Level 15
Level 15
12,842 12,635 1,774 5,014
Message 2 of 2
Flag Post
HP Recommended

Your 9 year old unit shipped with Windows Vista OS. How you got to WIN 10 is curious, but I regress.  You do not need to be concerned, as there were NO updates past WIN 7 for that unit. ignore the offers from those sites.  Although the one year warranty did expire, you need not worry.  Enjoy that almost decade old computer.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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