-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
05-01-2016 04:05 PM
My computer is 9 years old. Every so often I get messages from companies who tell me my drivers are out of date. Someone told me to go to HP (that is the computer I have) and have them download the drivers I am missing or out of date. I have tried contacting you but I have been told my warranty has expired. I do not understand what drivers are and do not know what to do about them. Is there a company I can go to to obtain drivers and how do I know what ones I need? Can I go to a computer store (I purchased my computer from Best Buy) and have them tell me what drivers I need and have them sell them to me? What can I do about this situation?
Solved! Go to Solution.
Accepted Solutions
05-01-2016 06:14 PM
Your 9 year old unit shipped with Windows Vista OS. How you got to WIN 10 is curious, but I regress. You do not need to be concerned, as there were NO updates past WIN 7 for that unit. ignore the offers from those sites. Although the one year warranty did expire, you need not worry. Enjoy that almost decade old computer.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
05-01-2016 06:14 PM
Your 9 year old unit shipped with Windows Vista OS. How you got to WIN 10 is curious, but I regress. You do not need to be concerned, as there were NO updates past WIN 7 for that unit. ignore the offers from those sites. Although the one year warranty did expire, you need not worry. Enjoy that almost decade old computer.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.