error message

[KimShaw]

I have a HP pavilion number Edited getting an error message that says no boot disc has been detected or the disc has failed

[Kuroi_Kenshi]

Hi @KimShaw,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Boot Order in BIOS

• Restart your computer.
• Press Esc or F10 repeatedly during startup to enter the BIOS setup utility.
• Navigate to the Boot menu using the arrow keys.
• Ensure that the correct hard drive or SSD is selected as the first boot device.
• Save the changes and exit the BIOS setup.

2. Reseat or Replace the Hard Drive

Loose connections or a faulty hard drive can cause boot issues:

• Turn off the computer and disconnect the power.
• If your laptop allows access to the hard drive, open the back panel.
• Reseat the hard drive by disconnecting and reconnecting it.
• If you have a spare, working hard drive, consider replacing the existing one temporarily to check if the hard drive is the problem.

3. Run HP Hardware Diagnostics

• Restart the computer and press Esc or F2 to enter the diagnostics menu.
• Run the hard drive tests to check for any errors or failures.
• Follow the instructions based on the test results to resolve the issue.

4. Check for Loose or Damaged SATA Cables

Ensure that the SATA cables connected to the hard drive are securely fastened and free of damage.

5. Update or Reset BIOS

• Enter BIOS setup by restarting the computer and pressing Esc or F10.
• Check if there's an option to reset to default settings.
• If you have a working operating system, you can update the BIOS to the latest version from the HP Support website.

6. Restore System

If the hard drive is functional but the issue persists:

• Use HP System Recovery options to restore your system to the original factory settings. This process can be initiated by pressing F11 during startup.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,