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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Software and How To Questions
- facial and fingerprint recognition, and pin unavailability
Create an account on the HP Community to personalize your profile and ask a question
04-10-2024 04:52 PM
hello,
please anytime i want to set up my sign in option using either the faacial, fingerprint recognition and the pin, i get a this " we couldnt find a fingerprint scanner compatible with windows hello fingerprint.
please i trust you can help me out.
Solved! Go to Solution.
Accepted Solutions
04-11-2024 01:50 PM
Not every model HP laptop has a fingerprint scanner ... but Here's a video from HP Support on how to fix fingerprint login issues:
https://www.youtube.com/watch?v=EtIjIjyVzYs
I am a volunteer and I do not work for, nor represent, HP
04-11-2024 01:50 PM
Not every model HP laptop has a fingerprint scanner ... but Here's a video from HP Support on how to fix fingerprint login issues:
https://www.youtube.com/watch?v=EtIjIjyVzYs
I am a volunteer and I do not work for, nor represent, HP
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