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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Desktop Software and How To Questions
- facing problem in upgrading tpm version 1.2 to 2.0

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10-24-2024 09:33 AM - edited 10-24-2024 09:33 AM
The HP RP5 Retail System Model 5810 is too old to support the TPM 1.2 to 2.0 upgrade.
You need a PC with an Intel 6th generation Skylake processor to do a firmware upgrade to TPM 2.0.
If you were wanting to do this to upgrade to W11 and are interested in installing W11 24H2 on your PC as is, watch this video:
How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)
Download the W24H2 ISO file and use that (3rd option).
Download Windows 11 (microsoft.com)
You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.
Other than that, your PC will continue to get the monthly cumulative and other updates.
That's only a minor inconvenience to have continued OS support beyond October of 2025.