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Microsoft Windows 11

i am trying to order from a window choice within a vendor and I am not able to pull up the choice as it says that it does not recognize or the capacity exceeds...this is simply something i have done many times with a cruise ship menu of activities

1 REPLY 1
HP Recommended

@charlotte104 

 

Welcome to the HP Community --

 

Whatever is happening, it is not not related to your brand of computer (likely HP) and perhaps not even related to the Operating System (Windows).

 

Browsers do things about the same way from one time to the next --

What's different each time includes the connection and whether or not the cookies (stored bits of information about the site) have changed, are possibly corrupted, or are being refused for some reason.

 

Browser security is its own animal, too.

Regardless of having done something before, if the browser security detects something it cannot handle or breaks one or more rules, the browser might balk, refuse to connect, disconnect, or display a useful or completely useless error message.

 

Suggestions

 

Clear your browser cookies and cache.

Restart your computer.

Try a different browser.

Contact the vendor -- perhaps you have run into a bug of some kind.

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

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 Enter the device type and model name of your HP product

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.