09-09-2019 09:32 AM
As I lost everything, even the HP backup portion of the drive, I had to reinstall Windows10.
I extensively used the CyberLink DVD Suite application.
i know it was originally bundled on the P6710F.
where can i find the proper software & key?
09-09-2019 01:09 PM
The third-party apps that come preloaded on HP PCs are special OEM versions that HP has licensed to install on their PCs and are not obtainable through other sources.
Neither does HP include them on the Recovery Media.
You could contact HP Customer Support to see what they can do for you: If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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