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Message 1 of 2
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how do I fix apps that say they cant open

HP Recommended
x64-base pc
Microsoft Windows 10 (32-bit)

I'm trying to figure out why certain apps such as Microsoft store and candy crush our grayed out on my home screen and when you try to open them they stay cant open.

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Message 2 of 2
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HP Recommended


The MS store issue is very complicated -- and while we can provide this link, we are not equipped to provide any detailed assistance with debugging the problem:


As for Candy Crush, we can't debug that, either -- as we are not able to debug non-HP programs.



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