how do i fix this

[kgilch]

idk what to do i got a fail id ?

[Sneha_01 · Accepted solution]

Hi @kgilch,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The “HP Disk Ready Verify Failed” error usually occurs when there are issues with the hard drive or SSD in your HP computer. This error often appears during system startup or while running diagnostic tests. Here’s how you can address this issue:

1. Check Physical Connections

• Power Down the System: Shut down your computer and disconnect it from any power source.
• Inspect Connections: Open the laptop or desktop (if comfortable and if warranty permits) and check if the hard drive or SSD is properly connected. Ensure that all cables and connectors are firmly in place.

2. Run HP Hardware Diagnostics

• HP PC Hardware Diagnostics: Most HP computers come with built-in diagnostic tools. You can access them by:
  • Restarting your computer and pressing the ESC key repeatedly until the Startup Menu appears.
  • Pressing F2 to select HP PC Hardware Diagnostics.
  • Running a Full Test to check for hardware issues, particularly with the storage devices.

3. Check for Disk Errors

• Run CHKDSK: Use the Windows built-in tool to check for disk errors.
  • Open Command Prompt as an Administrator (search for cmd, right-click, and select "Run as Administrator").
  • Type chkdsk /f /r and press Enter. You may need to restart your computer for the scan to run.

4. Update Drivers and Firmware

Update Drivers: Ensure that all your drivers, especially for storage controllers, are up to date.

• Go to Device Manager (right-click Start and select Device Manager).
• Expand the "Disk drives" section and update the drivers for your hard drive or SSD.

Update BIOS/Firmware: Sometimes a BIOS update can resolve compatibility issues with storage devices.

• Visit the HP Support website and search for your model to download the latest BIOS update.

5. Check for Software Conflicts

• Safe Mode: Boot into Safe Mode to see if the issue persists. If the error doesn’t appear in Safe Mode, it might be caused by a software conflict or third-party application.

6. Backup Your Data

• Data Backup: If you’re able to boot into Windows or use a live USB, back up your important data as soon as possible. Hard drive issues can sometimes lead to data loss.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[kgilch]

ive done all and it says except for opening it up it says it each time