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jjmarcs
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Solved!

how do i reset my computer back to factory settings?

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need help resetting my computer back to factory settings. i saw it once but cant seem to find it again

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DavidPK
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Hi,

 

You can find a good description of the Recovery options for Desktop PCs on the relevant link below.

 

Recovery Options – Windows 8

 

Recovery Options - Windows 7.

 

Recovery Options - Windows Vista.

 

Recovery Options - Windows XP.

 

Regards,

 

DP-K

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DavidPK
Level 18
49,520 49,455 9,902 16,874
Message 2 of 12
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Hi,

 

You can find a good description of the Recovery options for Desktop PCs on the relevant link below.

 

Recovery Options – Windows 8

 

Recovery Options - Windows 7.

 

Recovery Options - Windows Vista.

 

Recovery Options - Windows XP.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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jjmarcs
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thanks so much. very helpful.
DavidPK
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Hi,

 

You're welcome and glad it helped :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

angry234
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Hi, here's the thing. My password on my computer does not work no matter how many times I try and change it (it is linked through my hotmail account). It does not work, and I remember it and everything, and I have it written down and I can sign into my email easily but the computer won't let me sign into it with this password. ALL I WANT TO KNOW IS HOW TO DOA  SYSTEM RESET OF MY COMPUTER WITHOUT HAVING TO SIGN IN SO THAT IT CAN GO BACK TO THE STATE IT WAS BEFORE I SET UP A PASSWORD. I  don't understand what is happening and I've had this problem before and this should be a free process if I do have to send it in  because I don't know what I could have possibly done to make my password not work. WHY I NEED HELP PLEASE it's been like three weeks, and I have work to do and I can't without my computer and can't afford another one. 

thanks

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angry234
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I'm the person from up there, just wanted to say, thanks for helping if you can I'm just very frazzled 

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Big_Dave
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angry234,

 

HP doesn’t have an official presence on this forum other than for administration and moderation. The assistance that you receive is mainly from volunteers.

 

We have no way of verifying that you are the rightful owner of the PC.  Try HP Support.

 

 

HP's support number is 800-474-6836 or 800-HPINVENT or online here.

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 32GB, dual 512 GB NVMe, dual 512 SSDs, 4K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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loverboy6907
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Message 8 of 12
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Wood u be able to rest my PC HP windows 8
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SonyaMurray71
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Message 9 of 12
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Hi , I'm trying to reset my HP computer but it's not letting me when I go into ( remove everything and reinstall windows ) when I click start , it's says ( SOME FILES ARE MISSING . YOUR WINDOWS INSTALLATION OR RECOVERY MEDIA WILL PRO I DE THESE FILES. )
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Nat2
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I Have The Same Problem except it also has started sayin harddisk security
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