cancel
Showing results for 
Search instead for 
Did you mean: 
troopers
New member
5 3 0 0
Message 1 of 4
330
Flag Post

Solved!

how to access old photos using windows 10

HP Recommended
HP slimline desktop
Microsoft Windows 10 (32-bit)

I am trying to access old photos we have on disc. They were originally downloaded onto XP system as jpeg files but now when I put the disc into my new computer which runs on windows 10, the discs show as being empty - I know they're not!! Does anyone know how I can access my files please? Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions
TheOldMan
Level 15
Level 15
10,834 10,830 1,008 3,051
Message 4 of 4
Flag Post
HP Recommended

I found some old CD's that were made in the manner you posted.  Some of them will open but the ones that display the characteristics described in the first post do not open.  I vaguely remember that a software used by WinXP could add files to the CD and it was described as using the disk in a fashion similar to a floppy disk.  If the disk was not "finalized" so other PC's could read the disk, then it was left "open".   That is probably what is being found in these conditions.

I have not found a solution, so it would be spectulation on a way to resolve this.

You might look for an old system, that is still running WinXP, to see if that will open the disk.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

3 REPLIES 3
TheOldMan
Level 15
Level 15
10,834 10,830 1,008 3,051
Message 2 of 4
Flag Post
HP Recommended

It is probable that the software used to put the photos on the disk is not recognized by Windows 10.  Try 7Zip to see if that software can read the info.  WinXP used a software made by Roxio to write files to disk, it is possible to find an old application that possibly could read the files if 7Zip cannot.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
troopers
Author
New member
5 3 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi  thanks for the reply. Tried to download 7zip but there are too many options and I really don't know what I'm doing. Is there an easier option you can suggest?!!  Many thanks

 

0 Kudos
TheOldMan
Level 15
Level 15
10,834 10,830 1,008 3,051
Message 4 of 4
Flag Post
HP Recommended

I found some old CD's that were made in the manner you posted.  Some of them will open but the ones that display the characteristics described in the first post do not open.  I vaguely remember that a software used by WinXP could add files to the CD and it was described as using the disk in a fashion similar to a floppy disk.  If the disk was not "finalized" so other PC's could read the disk, then it was left "open".   That is probably what is being found in these conditions.

I have not found a solution, so it would be spectulation on a way to resolve this.

You might look for an old system, that is still running WinXP, to see if that will open the disk.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation