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My HP computer was pre-installed with MACfee antivirus software, which has now expired. Every day when I boot up the computer, a MACfee icon appears asking me to renew the software, and I cannot delete or close it, which makes the computer unusable. I have already bought other antivirus software, so I want to delete MACfee. But I deleted it once, and the computer crashed and the screen turned blue. I spent money to find a professional to restore it to its original state, but MACfee still dominates the screen. I don't know what to do.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Getting rid of MacAfee software has been a problem.  Here is a guide

https://www.techradar.com/how-to/how-to-uninstall-mcafee-completely

Follow that guide or you can jump directly to this part.

You can also uninstall McAfee using the McAfee Consumer Product Removal tool (MCPR). 

https://www.mcafee.com/support/s/article/000001616?language=en_US

 

You should note that McAfee recommends using Windows uninstall as a preferred option, and only using MCPR if this hasn't worked.


I'm not an HP employee.
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1 REPLY 1
HP Recommended

Getting rid of MacAfee software has been a problem.  Here is a guide

https://www.techradar.com/how-to/how-to-uninstall-mcafee-completely

Follow that guide or you can jump directly to this part.

You can also uninstall McAfee using the McAfee Consumer Product Removal tool (MCPR). 

https://www.mcafee.com/support/s/article/000001616?language=en_US

 

You should note that McAfee recommends using Windows uninstall as a preferred option, and only using MCPR if this hasn't worked.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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