• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎09-19-2026 05:21 AM

HP Recommended
Product: HP Envy 6132e printer

I have an HP desktop computer which used to be networked to my HP Envy 6132e printer. I can no longer print, when I go to the printer on my desktop settings it says Driver is Unavailable. I cannot remove the printer from the desktop - when i click on it in the desktop's Settings the whole page disappears.

Category:
Reply
1 REPLY 1

‎09-19-2026 05:01 PM - edited ‎09-19-2026 05:02 PM

HP Recommended

Greetings @BERTIES-GIRL9 

 

I've been having the same problem every once in a while.

 

Windows seems to bork the printer driver. 

 

I've had to reinstall the printer driver. 6132e drivers are available Here.

 

Printer network settings should be okay if you only install the printer driver.

 

The printer works again.

 

Regards

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->