• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion p6204y
Microsoft Windows 7 (64-bit)

I had to install a new hard drive and my recovery discs would'nt install operating system. I had to have the system reinstalled by itself now I would like to get back my hp installed software cyberlink, media creator etc. Is this possible?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@mb584,

Hopefully here is a start for your quest.   The CyberLink 6 is a problem.

https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-to-download-windows-dvd-mak...

 

http://www.softpedia.com/get/CD-DVD-Tools/Data-CD-DVD-Burning/HP-MediaSmart-DVD-Software.shtml

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

3 REPLIES 3
HP Recommended

@mb584,

While I do some research, what was the exact source of these recovery discs ?

Also, please list the exact program titles you need.  Saying Cyberlink is not defining the product.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

The recovery discs were the ones I created when the computer was new. The programs are media smart DVD, windows DVD maker and cyber link DVD suite 6

 

HP Recommended

@mb584,

Hopefully here is a start for your quest.   The CyberLink 6 is a problem.

https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-to-download-windows-dvd-mak...

 

http://www.softpedia.com/get/CD-DVD-Tools/Data-CD-DVD-Burning/HP-MediaSmart-DVD-Software.shtml

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.