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‎07-15-2024 08:08 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

When attempting to run hp-hpia-5.2.1.exe multiple computers give the error "Internet Connection Required" despite the fact the computer is connected to the internet and can access the website hpia.hpcloud.hp.com. Is HPIA currently down or is there an issue on our end?

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1 REPLY 1

‎07-15-2024 09:43 AM - edited ‎07-15-2024 09:44 AM

HP Recommended

Hi @Jpvandyck 

 

I use it almost every day and it is working fine. Check if you have a proxy configured.

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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