• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-24-2019 02:38 PM

HP Recommended

Hi Alex511,

 

You're very welcome.

 

Good to see this worked.

 

Regards

Was this reply helpful? Yes No

‎12-03-2019 05:00 AM

HP Recommended

Hello. I have HP Pavilion 15-cc014ur

I ordered the one without the M.2 SSD and just the standard hard drive, in researching I have found mixed answers and I don't want to order the wrong item.
I would now like to purchase one to install, however, I am unsure of which one to get. SATA-III or NVMe?
Also, is there anything special I need to do to the BIOS to get it running?
Thank you very much in advance!

Was this reply helpful? Yes No

‎12-03-2019 05:38 AM - edited ‎12-03-2019 05:40 AM

HP Recommended

Hi Kostyanoy,

 

HP does not provide a MB image at your PC's support site (Link).

 

I don't know if you have a M.2 socket on the motherboard. If you have an M.2 socket it probably supports PCIe NVME.

 

Try posting this question in the Notebook Hardware board (Link).

 

Regards

 

 

Was this reply helpful? Yes No

‎12-03-2019 06:36 AM

HP Recommended

My Motherboard

IMG_20191202_222234.jpg

 

Was this reply helpful? Yes No

‎12-03-2019 06:47 AM

HP Recommended

Hi Kostyanoy,

 

Thanks for the image.

 

It looks like you have a 2280 M.2 socket in the bottom right corner near the battery.

 

The M.2 socket is keyed on the right side so I would say it supports PCIe NVME protocol.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.