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DesertWolf
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Message 1 of 2
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i've a problem with the Omen Command Center

HP Recommended
Omen X 900-0XX
Microsoft Windows 10 (64-bit)

Hey guys, my pc is an Omen X 900-0XX, and it has always overheated enough even when I play fairly light games, so I decided to download the men command center from both the microsoft store and the hp site. The version from the store does not recognize my pc, while the internet version recognizes the pc but does not let me put my hand to the various options to improve the cooling and more. Do any of you know what I should do?Cattura.PNGCattura1.PNG

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KrazyToad
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Message 2 of 2
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HP Recommended

@DesertWolf

 

Welcome to HP Community

 

Please uninstall the HP Command Center from your computer and restart

 

Next download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Then download the Omen Command Center from Microsoft Store

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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