-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- iCloud Photo App in Windows Explorer/File Explorer Crashes a...

Create an account on the HP Community to personalize your profile and ask a question
09-15-2023
02:42 PM
- last edited on
09-15-2023
03:14 PM
by
RodrigoB
For the past few weeks, I cannot open the photo app within Windows/File Explorer. When I click on iCloud Photos, it starts loading, green bar at the top is moving, and and I can see the blue mountain icon of the photos, but cannot click on a photo. It shows the number of photos that I have, but I can no longer open them. After a while, the green bar freezes, there's a blue circle turning and after that, google, iTunes, etc. anything that I have open freezes and I have to restart the PC.
I've run several clean-up disk suggestions, scannow and many other cleanup disk suggestions I've seen online, as well as made sure Windows is updated...
09-16-2023 11:34 AM
Not sure -- I've had occasional problems with iCloud on Windows -- not recently, but it has happened.
Set up iCloud for Windows on your PC
Mutterings and Details...
Seems like the last time iCloud ended up in an impossible knot, (that) I ended up uninstalling iCloud from the computer and reloading the iCloud app.
Might be simple as signing out of iCloud and then signing into iCloud via the iCloud icon > Settings in the Taskbar
I do have the space on my PC so I have set iCloud Photos to download the photos to the computer.
Location of iCloud Photos folder >> User Account on Windows PC > folder Pictures
Apple wants / requires 2-step verification / App Password for the "Passwords" option.
General Examples - iCloud
iCloud_for_Windows_Photos_2
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"