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‎02-24-2019 02:21 PM

HP Recommended
Product: h-alpinia-rs780l-uatx 1.01
Operating System: Microsoft Windows 8.1 (64-bit)

Motherboard: h-alpinia-rs780l-uatx 1.01
windows 8.1 64 bit
I want to update the BIOS, but I climbs error written to contact technical support. Any idea?

3 REPLIES 3

‎02-26-2019 03:21 PM

HP Recommended

@STAX1,

 

Welcome to the HP Support Community!

 

What is the product number for your computer?

How are you installing the BIOS?

 

Cheers!

The_Fossette
I am an HP Employee

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‎02-27-2019 01:32 AM

HP Recommended

I cannot find out the product number, because when downloading the Hp support solutions framework
U7DgSUmkO_E.jpgthere is an error,and bios I install through your website by writing the name of my motherboard in the search.

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‎02-27-2019 09:41 AM

HP Recommended

@STAX1,

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/in-en/document/c00033108

 

Cheers!

The_Fossette
I am an HP Employee

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