need a driver for my windows 7 hp desktop

[justsaying6412]

system finally said i need a driver for my bluetooth devices.  ive tried almost everything online but still stuck.  any ideas? thx

[Max3Aj · Accepted solution]

@justsaying6412, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble finding the correct Bluetooth driver for your HP desktop running Windows 7. No worries—I'll guide you through the steps to get this resolved.

Identify Your HP Desktop Model

To ensure you download the correct driver, we first need to identify your exact desktop model. Here's how:

1. Press Windows + R, type msinfo32, and press Enter.
2. Look for System Model in the System Information window.
3. Note down the model name (e.g., HP Pavilion 500-214).

Go to HP’s Official Driver Page

1. Visit the HP Software and Driver Downloads page.
2. Enter your desktop model number in the search bar.
3. Select your operating system as Windows 7.
4. Look under the Driver - Network section for Bluetooth drivers.

If you're unsure which Bluetooth driver to choose, look for one labeled Intel Bluetooth Driver or Realtek Bluetooth Driver, depending on your hardware.

Alternatively, if your system uses Intel Bluetooth, you can directly check this Intel Bluetooth Driver for Windows 7.

Install the Driver

1. Download the appropriate driver.
2. Right-click the downloaded file and select Run as Administrator.
3. Follow the on-screen instructions to complete the installation.
4. Restart your PC.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

[justsaying6412]

my man  Max,  im happy to report i finally paired my bluetooth option with my old hp on the windows 7 platform.

that being said, i dont know exactly how i made it happen.  i went thru all the steps  over and over and finally must of pushed the  right  key at the right time.  ive spent hours with this project and now it happened.  wanted to thank you for pointing me in the right direction with some expert suggestions.  again, i wish i knew how i made the connection to help other people but

its just a blurr in my mind.  great thanks  Gary Perpich     garco90@**bleep**

[Max3Aj]

@justsaying6412, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Regards, 

Max3Aj