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HP Recommended
HP Pavilion Gaming Desktop PC TG01-1000a (2W848AV)
Microsoft Windows 10 (64-bit)

I recently upgraded my CPU from a Ryzen 3 3400g to a Ryzen 5 5600x. When I put the new CPU in, the PC turns on but my GPU fans don’t spin and there’s no display. Ik I need to update bios but idk how to do that pls help someone I have an HP motherboard and I can’t find the bios update. I go to the support AI assistant and it leads me somewhere where it asks my OS version and mine is windows 10 21h2 but that isn't an option on the list. Is it that my motherboard isn't compatible? anyone know a fix to get the bios update?

1 REPLY 1
HP Recommended

Hi:

 

The W10 OS version shouldn't matter, but according to the product specs I don't believe that the processor would be supported no matter what.

 

Driver - HP Pavilion Gaming Desktop PC TG01-1000a (2W848AV) | HP® Customer Support

 

HP Desktop PCs - Motherboard Specifications, Erica3 | HP® Customer Support

Processor upgrade information

  • TDP: up to 65 W
  • Socket type: LGA 1200
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    AMD Ryzen 3 4300G (Renoir) 3.8 GHz Base frequency, up to 4.0 GHz maximum boost clock, 4 MB L3 cache, and 4 cores
    65 W
    AMD Ryzen 5 4600G (Renoir) 3.7 GHz Base frequency, up to 4.2 GHz maximum boost clock, 8 MB L3 cache, and 6 cores
    65 W
    AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores
    65 W
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