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‎03-26-2023 09:04 AM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-2000i
Operating System: Microsoft Windows 11

Hello

on Pavillon Gaming Desktop TG01-200 Adobe Photoshop Classic crashes with Filter-> Camera RAW.


Geoforce 360 RTX 200 graphics card driver latest version (freshly installed).


HP Pavilion Gaming Desktop TG01-2xx all function tests without problems, also graphic card.


Photoshop is up to date, also when reverting to older versions the problem persisted.

On my Acer Laptop this problem does not exist


I'm thankful for any help
Thanks
Thomas

1 REPLY 1

‎03-29-2023 06:43 AM

HP Recommended

Hi @Trubinadobe,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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