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- HP Community
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- printer doesn't print wireless

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06-30-2025 09:22 AM
Welcome to the HP English Community --
These are two different questions:
Subject Line: printer doesn't print wireless
Message: HP printer model MFP 4103fdw doesn't work with well with google sheet
A bit of background...
"What is Google Sheets?"
Google Sheets
Website
Google Sheets - Online, collaborative spreadsheets
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Printer - Connection to Network
If the printer is not connected to your (Wireless network), it makes sense that it (the printer) might not work correctly with applications / software, including any app from Google that requires a network connection between the printer and the device (computer, tablet, phone).
Reference
User Guide - HP LaserJet Pro MFP 4103
Starting on Page 80
Page 82
Table 8-1 HP Embedded Web Server tabs (continued)
Tab or section Description
Network tab
(Network-connected printers only)
Provides the ability to change
network settings from your
computer.
● General
● Wired (802.3)
● Wireless (802.11) (wireless models only)
● Wi-Fi Direct (wireless models only)
● Bluetooth Low Energy (wireless models only)
● AirPrint
● Google Cloud Print
● Internet Printing Protocol
● Security
● Advanced Settings
Sample...
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Example – EWS Setup – IPv4
EWS > HP Document / How-to (original format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Ethernet
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wired (802.3) > IPv4 Configuration
Wireless
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
As Available:
Tab Network > Wireless (802.11) > Advanced
Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password
Select and connect to the correct SSID / network name for the bandwidth you are using.
Note: It is not mandatory that you use a manual / static IP address. Doing so can improve stability.
========================================
Using Applications / Software
If you are running a supported version of Windows,
If you are running the application on the Windows computer,
If you have not done so,
Try / Consider
Install the Full Solution Software
Details / Examples
=====================================
Printer Software
If you have not yet done so, (re)install the Full Feature Software / full driver printer software.
HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.
NOTES:
HP Scan is not installed if the printer does not support Scan.
The Printer Assistant is not installed if the type of full driver software does not support it.
If the printer model includes built-in Fax hardware, Fax software is installed to support the setup and use of the Fax driver.
No Sign-in required to use full driver printer software.
Reinstalling?
- Uninstall existing full driver printer software from Programs and Features.
Reference: Uninstall HP printer software and drivers / HP Smart
- If your printer software includes a separate "Help" segment in Programs and Features, uninstall that, too.
- Restart the computer and log in.
- If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.
>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<
Download package > Save > Right-Click on the installation Package > Run as Administrator
If / When asked, opt for the Full Driver / Full Software to be installed.
Using USB? (Re)Connect when instructed to do so.
After the software is installed, Restart the computer and sign in.
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Shortcuts on the Desktop
The installation of the full driver generally adds at least one or more shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
- Printer Assistant – Where still supported as part of the full driver printer software
- HP Scan – Shortcut on Desktop named for the printer model
OR
- HP Scan Assistant – For those printers that no longer provide the Printer Assistant
- HP Scan - Shortcut named for itself
AND / OR
- When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
- NOTE >> If you install the full driver printer software, installing HP Universal Scan as a standalone software from category Software & Drivers is not necessary. The system will allow you to install both.
Printer Assistant shortcut > Print, Scan & Fax > Tab Scan > Manage Scan to Computer > Enable
Or
HP Scan Assistant shortcut > Manage Scan to Computer > Enable
Example - Desktop Shortcuts
Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9
Example - Programs and Features - Installed Printer Software
Programs_and_Features_Printer_Desktop_Icons_20
========================================
Job Configuration
What else?
If the application supports it, perhaps try Exporting the document to PDF format and printing the PDF document.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP LaserJet Pro MFP 4103fdw Printer
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