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‎10-05-2019 09:27 PM

HP Recommended
Product: HP ProDesk 600 G1 Small Form Factor
Operating System: Microsoft Windows 7 (64-bit)

USB 3.0 does not work correctly on a PC, not all devices are recognized. in USB 2.0 everything works

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2019 10:46 PM

HP Recommended

Проблема была во втором неправильно подключенном HDD, после отключения порты начали определяться.

View solution in original post

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7 REPLIES 7

‎10-06-2019 07:30 AM

HP Recommended

Hi:

 

Did you install the USB 3 driver?

 

Use the latest one directly from Intel.

 

Download, unzip and run the setup application.

 

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

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‎10-06-2019 08:21 AM

HP Recommended

error: the system does not meet the minimum requirements

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‎10-06-2019 08:46 AM

HP Recommended

Interesting...see if the one from HP works.

 

Your PC has an Intel series 8 chipset, so the driver should be working.

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95227.exe

 

 

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‎10-06-2019 09:04 AM

HP Recommended

too, error setup exe: the system does not meet the minimum requirements

 

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‎10-07-2019 03:02 AM - edited ‎10-07-2019 03:05 AM

HP Recommended

?

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‎10-11-2019 10:46 PM

HP Recommended

Проблема была во втором неправильно подключенном HDD, после отключения порты начали определяться.

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‎10-12-2019 11:26 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티


Thank you for your understanding

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