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HP Recommended
HP Pavilion g6 Notebook PC
Microsoft Windows 10 (64-bit)

i can't update update HP Support Assistant online or manual installation 

HP Support assistant Update.png

3 REPLIES 3
HP Recommended

@fayek1 -- what happens if you first uninstall the current version, restart Windows, and then try to install?

 

HP Recommended

first of all , Thank you for your reply.

I had done  but the below massage appears during the installation process 

extract.png

HP Recommended

@fayek1 -- failed to extract CAB ("cabinet" file).

 

It is possible that the file you downloaded is corrupt.

 

On another computer, try again to download it, and copy the downloaded file to a USB memory-stick, and then move the memory-stick to your computer, and try to install from the memory-stick.

 

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