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‎02-16-2022 10:33 AM

HP Recommended

Ok, yes, that is an issue with the test version. There is a 10-day window where you won't be able to go back with that method. I can't really walk you through the steps to do it the other method, so I will say to look up "how to go back to windows 10 from windows 11 before the 10 day period is up" or something to that affect. It is a bit complicated and its a fresh reinstallation of windows 10, so you'll want to make sure that you do a backup of what you have now. Those steps should be included in whatever steps you are able to find. Let me know how it goes! Hopefully you'll be able to navigate through this last little headache and be back in business!

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‎02-18-2022 07:53 AM

HP Recommended

So I have to back up my entire computer before I go back to a working version of windows?

How do I go about that process?
I don't want everything on my computer in the cloud. Will it wipe my files out?

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‎02-18-2022 08:21 AM

HP Recommended

No, you will not lose your files. It is really a lot simpler than you might think. Essentially you are downloading Windows 10, then going through the installation. Just make sure that when prompted, you select "keep my files and apps". This will ensure that you lose none of your files or applications. 

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