product key

[Bella8485]

I need the product key I bought this HP and the individual lost the key it needs an update

[Paul_Tikkanen]

What's the full model number or product number of the PC?

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

If it's a Windows product key you need, all PCs that came from a PC manufacturer with Windows 8 or newer have the Windows product key encrypted in the BIOS.

You can see the Windows product key and the version of Windows the key is good for by downloading and installing the free Showkey Plus app from the Microsoft Store.

ShowKeyPlus - Free download and install on Windows | Microsoft Store

[Bella8485]

[Paul_Tikkanen · Accepted solution]

The PC came with Windows 10, so if you run the Showkey Plus app from the Microsoft Store, it will show you the product key.

If you don't have Windows installed you can reinstall W10 for free by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below using another Windows PC.

Make the 64 bit installation media.

Download Windows 10

Since the product key is encrypted in the PC's BIOS, you don't need and won't even be asked to enter a product key.

After W10 installs and you are connected to the internet, W10 will automatically activate.

[Bella8485]

I thought so but wasn't sure and thank you !

[Paul_Tikkanen]

You're very welcome.