-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The product ID of your notebook is 4Z018AV
if you want the Window activation key you can use this tool
Use show key plus to get the product key
https://apps.microsoft.com/detail/9pkvzcprx9nv?amp%3Bgl=US
Windows 11 and Windows 10: In most cases, Windows 11 and Windows 10 activates automatically using a digital license and doesn’t require you to enter a product key. Read about this here.
If you tried a windows restore / install and are asked for a key then possibly you are restoring window's "home" using the window's "pro" version. The product key will tell you what version is required.
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files. If your system is less than 5 years old you should be able to go here and install factory OS.
Example of Omen 30L motherboard that never had an OS. Note that there is no OEM key in the firmware and the license is retail. The motherboard was replaced and had to be reactivated with the purchased key (the installed one)
Note that currently the Microsoft policy for the "free" use of Windows 10 or 11 is that it can be used indefinitely but you will have to put up with a nag screen that reminds you to activate.
There is also a bitlocker recovery key
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended
The product ID of your notebook is 4Z018AV
if you want the Window activation key you can use this tool
Use show key plus to get the product key
https://apps.microsoft.com/detail/9pkvzcprx9nv?amp%3Bgl=US
Windows 11 and Windows 10: In most cases, Windows 11 and Windows 10 activates automatically using a digital license and doesn’t require you to enter a product key. Read about this here.
If you tried a windows restore / install and are asked for a key then possibly you are restoring window's "home" using the window's "pro" version. The product key will tell you what version is required.
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files. If your system is less than 5 years old you should be able to go here and install factory OS.
Example of Omen 30L motherboard that never had an OS. Note that there is no OEM key in the firmware and the license is retail. The motherboard was replaced and had to be reactivated with the purchased key (the installed one)
Note that currently the Microsoft policy for the "free" use of Windows 10 or 11 is that it can be used indefinitely but you will have to put up with a nag screen that reminds you to activate.
There is also a bitlocker recovery key
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community