cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HJVandiver
New member
1 0 0 0
Message 1 of 2
255
Flag Post

reset while stuck on hard disk error screen

HP Recommended
Hp 110 desktop pc series

I'm stuck on hard disk error screen. It will not go to any other screen even after trying f11. Followed videos and nothing. Replaced hard drive as well.

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,849
Message 2 of 2
Flag Post
HP Recommended

@HJVandiver 

F11 is used to force a factory reset and with a new drive, that will NOT work.

 

You should press the Esc key repeatedly while rebooting and when the HP Startup Menu appears, press F10 to enter BIOS settings to confirm that the BIOS sees the new drive.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation