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photostan
Level 1
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Message 1 of 2
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restore original software from recovery disks

HP Recommended
slimline 410
Microsoft Windows 10 (64-bit)

My hardrive crashed recently. The repair shop had to wipe out the entire drive and install a clean windows 10. My personal files were saved but mno software including the hp softwate IRIS, Cyberlink, etc. I did make recovery DVDs when I purchased the PC. How can I recovery these software files from the disks w/o a full reset. Thanks. SHC.

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TheOldMan
Level 15
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Message 2 of 2
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HP Recommended

Here is a guide that gives info on the topic

https://support.hp.com/us-en/document/c04762483?jumpid=reg_r1002_usen_c-001_title_r0003

See if that helps.


I'm not an HP employee.
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