retrieving files from dead pc

[Frank19582]

My desktop computer will not start. I have most of the files on backup but there are  some files on the desktop that I need to retrieve. How do I go about that?

[jennyrose231]

If your desktop computer won’t start but you need to retrieve files from it, there are a few steps you can take. First, ensure the power supply is working by checking the connections and trying a different outlet. If the computer still doesn’t start, you can remove the hard drive and connect it to another working computer using a SATA-to-USB adapter or an external enclosure to access and copy your files. Alternatively, you can use a bootable USB drive with a lightweight OS like Ubuntu or a recovery tool to boot the computer and retrieve the files. If these steps seem too complex, consider seeking help from a professional technician. Once you recover your files, back them up to prevent future data loss. Let me know if you need further assistance!