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‎05-26-2024 07:28 PM

HP Recommended
Product: Hp Portable SSD P500 1TB

I have an issue where I purchased a HP Portable SSD P500 1TB from Newegg and even have an allstate warranty purchased with the product. They will not let me use my warranty because they state I should have a manufacturers warranty and I should contact HP. When attempting to do so, my very clearly labeled and printed serial number is not recognized, meaning I cannot start a ticket and cannot even contact support because I cannot register the device. Please help me get a replacement for this defective device 

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