• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 IOT

im helping trouble with sycning my 2017 desktop to my new laptop 

can it be done

 

1 REPLY 1
HP Recommended

What do you mean by syncing?  Are you using a tool to transfer files?

 

If the icon on your 2017 points or references licensed software (Office, Nero, Acronis, Adobe, MDcAfee, etc.) then that software must be installed first.

 

One would uninstall the licensed application or "delete" it at the website, and then download it on the new system.

 

If you attempt to copy 3rd party such as "Free stuff" from the 2017 system it may conflict with the new system.

 

if by "syncing" you mean Edge and Chrome bookmarks, password lists, etc.  then you need to sign in using same username password.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.