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HP Recommended

hello guys. please  have an issue with upgrading to windows 11. my pc meet all the require requirement but still it shows the. error 

"the processor isn't currently supported for windows 11processor intel core i7-7500U CPU 2.70GHz"

while this processor is listed on the Microsoft website "supported processor list". 

I have also contacted to Microsoft they suggest me to check this issue with hp. so please is there anyone to help. 

and also how to directly contact hp? there is no any support en

 

Screenshot (2488).png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your PC's i7-7500U processor does not meet Microsoft's minimum W11 processor requirements.


You are looking at the wrong list.  That is for W10.

 

This is the list for W11 processors:  You will not find the i7-7500U on that list.

 

Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn

 

If you are happy with your PC, and if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

View solution in original post

3 REPLIES 3
HP Recommended

Your PC's i7-7500U processor does not meet Microsoft's minimum W11 processor requirements.


You are looking at the wrong list.  That is for W10.

 

This is the list for W11 processors:  You will not find the i7-7500U on that list.

 

Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn

 

If you are happy with your PC, and if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

HP Recommended

Hello,

you are correct. thank you so much for the info. 

no will never use such updates since there is no official way. 

regards, 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.