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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-15-2018 01:33 PM

HP Recommended
Product: t620
Operating System: Microsoft Windows 10 (64-bit)

Hey support,

 

I am facing many of the thin-clients having Blue screen appears in certain time if not using. Its our first time deployment of large number of clients with Win10-64 OS. Even alreday checked with HP ThinUpdate tool that, is there any Add-on release that states this update solve Bluescreen problem but unfortunately not. 

 

How to know what is the exact reason for Bluescree appearence ? Is HP PC Hardware Diagnostics (UEFI) tool can help or BIOS update ?

 

 

Please help me out as soon as possible !

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