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- thin-client t620 Bluescreen issue

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02-15-2018 01:33 PM
Product: t620
Operating System: Microsoft Windows 10 (64-bit)
Hey support,
I am facing many of the thin-clients having Blue screen appears in certain time if not using. Its our first time deployment of large number of clients with Win10-64 OS. Even alreday checked with HP ThinUpdate tool that, is there any Add-on release that states this update solve Bluescreen problem but unfortunately not.
How to know what is the exact reason for Bluescree appearence ? Is HP PC Hardware Diagnostics (UEFI) tool can help or BIOS update ?
Please help me out as soon as possible !

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