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H-e_2
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Message 1 of 2
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Flag Post

tool kit

‎08-31-2019 01:29 PM

HP Recommended
Product: Pavilion-xa0500
Operating System: Microsoft Windows 10 (64-bit)

When I try to download Seagate toolkit for windows i get a message reading there is no internet connection but i can search and open my email

1 REPLY 1
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WAWood
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Message 2 of 2
Flag Post

‎09-06-2019 01:55 PM

HP Recommended

@H-e_2 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

Most likely, since you're using Win10, you're also making the mistake of using the default Win10 browser - Edge.

 

That has more issues than I care to discuss, which is why I do NOT use it.

 

Try using a different browser to see if that makes a difference.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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