tool kit

[H-e_2]

When I try to download Seagate toolkit for windows i get a message reading there is no internet connection but i can search and open my email

[WAWood]

@H-e_2 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

Most likely, since you're using Win10, you're also making the mistake of using the default Win10 browser - Edge.

That has more issues than I care to discuss, which is why I do NOT use it.

Try using a different browser to see if that makes a difference.