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‎10-30-2019 02:10 PM

HP Recommended
Product: HP All-in-One - 24-g014 (Touch)
Operating System: Microsoft Windows 10 (64-bit)

My touch screen still does not work even after hours of my working on it and also working with a HP agent.

What is the name of the touch screen driver?

HELP!

1 person had the same question
1 REPLY 1

‎11-02-2019 03:05 PM

HP Recommended

@Gwen37
Thank you for posting on the HP Support Community.

 

To get the answer to this question, the name of the touchscreen is ILITEK Touchscreen and you can download the firmware from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-24-g000-all-in-one-desktop-pc-series-t...

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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