trying to find my desktop computer serial number ...it has no sticker or stamp on the back

[pd491]

trying to find my serial number on my hp desktop. no sticker on stamp on the back. a very long number for device ID and haven't been able to separate correctly

[Paul_Tikkanen]

If your PC is working, run the command prompt as administrator and run this command:

wmic bios get serialnumber

[pd491]

It says invalid  get expression

[Paul_Tikkanen]

That command worked fine for me to get my PC's serial number.

There's only one other thing you can do and that is to go into the PC's BIOS setup menu and the serial number should be listed in the system information screen.

To get into the BIOS restart the PC, immediately tap the ESC key to get the menu of options.

Select the F10 setup option and press the enter key.

The system information screen should provide various information details regarding your PC.

[pd491]

All I   can find n device specifications s a long number as device ID .. I have tried separating it several ways . trying to install software and It won't accept it.

[Paul_Tikkanen · Accepted solution]

All HP PC serial numbers have 10 characters and are arranged like this:  CCS###ZZZZ

The ### is the year and week of manufacture expressed as numbers 0 - 9 for the 4th character, and 01 - 52 for the 5th and 6th characters.

It has to be in your PC's BIOS information screen somewhere.

Sorry, but I can't help you with this problem.

The command prompt command should have worked, and the serial number should be present in the BIOS.

[pd491]

Yes, it worked , thank you so much... however the software still says wrong serial number.. So aggravating.. Thank you so much for your prompt reply.  .  God bless

[Paul_Tikkanen]

You're very welcome. 

God bless you too, and have a great holiday season.